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Implementation and service excellence designed for employers deploying ADP

Do you use ADP for HR, enrollment or payroll but struggle with administration? We can help. Since we are part of ADP’s Platinum Service Team, our clients can now access ADP experts during and after system implementation. We have added a wide range of supporting services around ADP to support our clients, from implementation to renewal.

We are now part of ADP’s Platinum Service Team.

Our clients now have access to ADP experts during and after system implementation. The Platinum Team delivers:

  • Pre-Sale Diagnostic - In our diagnostic we are analyzing processes, compliance risk, ways to drive employee engagement and cost containment for your clients.
  • Dedicated Implementation Team - ADP’s most senior implementers trained in all areas of HCM compliance. Average Tenure is 9 years
  • Internal Service Team - If you ever need an escalation path, now you have an ADP insider to go to for ADP service needs.
  • Health Care Reform - Access to ADP’s compliance tools


IMPLEMENTATION, RENEWAL, AND MANAGEMENT SUPPORT SERVICES

We have added a wide range of supporting services around ADP to support our clients.

Implementation Support

  • Develop Reasonable Implementation Timelines and Guidelines
  • Perform Entire Implementation
  • Develop Communication Materials for Employee Self-service
  • Organizational Structure Definition
  • Benefits Class and Pricing Definition
  • Identify Key Reports Needed
  • Test Enrollment System to Ensure Correct Plans, Class Structure, and Costs in System

Benefits Broker Services

  • Carrier Billing Audits
  • Payroll Deduction Audits
  • Eligibility Management
  • Employee Eligibility Audits
  • Dependent Eligibility Audits
  • Dependent Participation Analysis
  • Download Own Census at Renewal
  • Point-in-Time Benefits Reporting
  • Employee Call Center
  • Department/Location Benefit Costs Analysis

Renewal Support

  • Benefit and Cost Change Communication to Employees
  • System Modifications of Plan and Cost Changes
  • System Testing for Accuracy
  • Carrier Interaction for Open Enrollment